Artificial intelligence
at the service of the common good
Voler.ai ETS is the division specialising in artificial intelligence for Italian Third Sector organisations: volunteer associations (ODV), social promotion bodies (APS), foundations, social cooperatives and charities. We train your team, optimise internal processes and build custom digital platforms — with non-profit rates and support accessing public funding.
Voler.ai ETS is the Voler.ai (Verona) division specialising in AI adoption for the Italian Third Sector. It offers hands-on training for staff and volunteers, strategic AI consulting, custom digital platform development and support accessing PNRR and ESF+ grants. It applies dedicated non-profit rates and ensures GDPR compliance for handling sensitive beneficiary data.
The Third Sector has a resource problem — AI solves it
Small staff, volunteers to coordinate, beneficiaries to serve, funders to report to, grant applications to write. Non-profit organisations do extraordinary work with consistently insufficient resources — and often lose precious hours on repetitive administrative tasks that take time away from the mission.
Artificial intelligence is not just for large corporations. It is the tool that lets an association with 3 employees and 50 volunteers communicate like a structured organisation, generate reports automatically, respond to beneficiaries around the clock and build institutional knowledge that is not lost when the coordinator changes.
Voler.ai ETS was created to make all of this accessible — with costs proportionate to the third sector, training calibrated for non-technical staff, and real support in accessing available public funding.
What we do for non-profits
Voler.ai ETS offers three core services for Third Sector organisations: hands-on AI training for staff and volunteers (from €900), strategic consulting with process analysis and AI roadmap (with free assessment), and custom digital platform development (from €5,000) with volunteer management, beneficiary help desk and automated reporting.
AI Training for the Team
Hands-on workshops for staff, volunteers and coordinators. From using ChatGPT to automating daily processes.
- Introductory workshop: AI in daily operations
- Prompt engineering for communications and fundraising
- Automations for reporting and project monitoring
- Customised sessions on-site or online
AI Consulting & Roadmap
We analyse your organisation's processes, identify priority AI opportunities and build a concrete plan.
- Free assessment of internal processes
- AI roadmap with estimated impact
- Support in finding grants and funding
- AI Act and GDPR compliance for sensitive data
Dedicated Digital Platforms
We develop custom applications for the operational needs of non-profits: management, communication and impact.
- AI digital help desk for beneficiaries and citizens
- Volunteer portal with AI assistant
- Automated monitoring and reporting system
- Integration with existing management software
A platform built
around your mission
Not generic software adapted for non-profits. A digital platform designed from scratch for the operational, communication and impact needs of your organisation. Modular, scalable, GDPR-compliant.
Smart Volunteer Management
Shift coordination, automated communications, digital onboarding and recognition of every volunteer's impact.
Digital Help Desk for Beneficiaries
Multilingual 24/7 chatbot that responds to support requests, routes cases and guides beneficiaries through the organisation's services.
Automated Reporting
Automatic generation of impact reports for foundations, donors and public funders. Always up-to-date data, zero wasted hours.
AI-Assisted Fundraising
Donor analysis, personalised communications, identification of compatible grants and support in drafting applications.
GDPR-First for Sensitive Data
Architecture designed for compliant handling of sensitive data from beneficiaries, minors and protected categories. Privacy by design.
Internal Knowledge Base
The organisation's AI knowledge base: procedures, regulations, project history. New volunteers and staff operational from day one.
Available funding for non-profit digitalisation
Numerous public and private funding instruments cover all or part of the costs of digital innovation for the third sector. We support you from analysing available instruments through to final reporting.
PNRR Mission 5 "Inclusion and Cohesion" provides investments for strengthening social services and the Third Sector, implemented through regional calls and Volunteer Service Centres. Conditions vary by call: we verify your organisation's eligibility together.
The EU Structural Funds 2021-2027 include actions for social innovation and digitalisation. Many Italian Regions have already published ESF+ calls for non-profits. Conditions and amounts vary by Region.
Numerous local banking foundations (e.g. Cariparo, Cariverona, Fondazione CRT) publish annual grants for Third Sector innovation. We verify together the active grants compatible with your project.
Additional national and regional funds exist for non-profit digitalisation. The regulatory landscape is continuously evolving: we help you identify the opportunities best suited to your organisation and project.
How we work with non-profits
Free consultation
30 minutes to understand your mission, resources, operational challenges and priorities.
Analysis & Proposal
Process mapping, identification of AI opportunities, proposal with costs, timelines and available funding instruments.
Development & Training
Solution implementation and parallel staff training. No operational disruption.
Ongoing support
Post-launch support, updates, funder reporting and development of subsequent modules.
Quick answers
The questions non-profits ask us most often before getting started.
- Who can access Voler.ai ETS?
- All Italian Third Sector organisations registered or registerable with RUNTS: volunteer organisations (ODV), social promotion bodies (APS), Third Sector foundations, social cooperatives and other non-commercial entities.
- What is the minimum cost for an AI project with a non-profit?
- AI training for the team starts at €900 per session (non-profit rate). A digital help desk chatbot starts at €1,500. Strategic consulting includes a free initial assessment.
- How long does it take to implement AI in an association?
- A chatbot for beneficiaries goes live in 3-4 weeks. A full volunteer management platform takes 2-4 months. We always start with a limited pilot before scaling.
- Does the AI comply with GDPR for sensitive beneficiary data?
- Yes. All Voler.ai ETS systems are designed with a privacy-by-design approach: European hosting, signed DPA, minimal data collection. We support the organisation's DPO in the DPIA for high-risk processing.
- Is public funding available to finance the AI project?
- Several public and private funding opportunities exist (PNRR Mission 5, ESF+, banking foundation grants). Conditions vary by organisation and territory: we verify together the opportunities available for your specific situation.
- Can non-technical staff use the AI tools?
- Yes. We design simple, intuitive interfaces. Training workshops bring staff and volunteers to full autonomy in 1-2 days. No programming skills required.
Frequently asked questions
Absolutely. We offer rates reserved for non-profits and support them in accessing public grants, PNRR funds dedicated to the third sector and specific tax benefits. Many projects start from €1,500 and the first meeting is always free.
It is a custom application for your organisation's operational needs: volunteer management and communication, digital help desk for beneficiaries, automatic project monitoring, reporting to funding foundations, internal knowledge base. We build it together starting from your actual processes.
We take care of everything. We design simple, intuitive interfaces usable even by those who have never used advanced digital tools. Training workshops bring the team to full autonomy in 1-2 days. No programming skills required.
With the utmost care. Beneficiary data is often sensitive and subject to specific regulations. We only work with GDPR-compliant infrastructure, assist in drafting the processing register and, where necessary, in appointing a data processor. Compliance is not optional: it is the starting point.
Yes. There are specific PNRR lines for third-sector digitalisation, regional and national grants for social innovation, as well as the Ministry's Fund for Technological Innovation. We support you in finding suitable grants, drafting applications and final reporting.
It depends on complexity: a chatbot for the citizen help desk goes live in 3-4 weeks. A volunteer management platform with AI takes 2-4 months. We always start with a limited pilot project to demonstrate value before scaling.
Let's start from your mission
A free 30-minute call to understand how AI can amplify your organisation's impact — no technical complications, with costs proportionate to the non-profit sector.
Free · 30 min · No commitment